Problem When you try to save a PDF file from a website, you get the error “access denied”. Cause Protected mode is enabled in Adobe Reader and will not allow the file to be opened. Solution Disable Protected Mode in Adobe Reader X.
Tag: PDF
Adobe Reader asking to accept licence agreement in Thunderbird
Problem When trying to open a PDF file in Thunderbird you get the message “you must first accept the licence agreement”. Normally you will have agreed to this when you first started Adobe Reader after installing it. Cause The Plug-in for Adobe Reader has not detected that the license agreement has been accepted. Solution In… Continue reading Adobe Reader asking to accept licence agreement in Thunderbird
Not all items are exporting from Inspiration 9
Problem After exporting items from Inspiration, not all items are showing (such as notes, for example). Cause Inspiration will not export locked items. Solution While it’s useful to lock items to prevent them moving around the page and prevent formatting changing, these items will not be exported from Inspiration. Click on a blank portion of… Continue reading Not all items are exporting from Inspiration 9
Export to PDF option in Inspiration prints instead
Problem When you click the Export to PDF option in Inspiration it attempts to print the mindmap using a printer installed on your computer. Solution Currently Inspiration Software are working on a fix for this but in the meantime you can use the following workaround: Click File -> Print Change the currently selected printer to… Continue reading Export to PDF option in Inspiration prints instead
Inspiration PDF export driver is not installed
Problem When you use the Export to PDF option in Inspiration you get the following error: “The Inspiration PDF export driver is not installed. Please reinstall Inspiration before trying this operation.” Solution Click the Start button (Windows XP users should then click Run). Type appwiz.cpl and press Enter. In the list of installed software, find… Continue reading Inspiration PDF export driver is not installed