Problem
You are unable to print and receive the message Error 5100 on the computer or printer display screen.
Cause
Error 5100 is a carriage error that can usually be fixed by using service mode and flushing the printer heads when it has a blockage.
Solution
Try the following:
- Reseat the ink cartridges.
- Reset the ink absorber.
If this doesn’t work then the printer may need repair.
I fix the printer using the method in this article http://www.itjungles.com/printers/fixed-canon-printer-error-5100. Basically just had to remove the piece of paper got stuck in the printer.
I also used the same method mentioned in this article, but I had to clean the clear-strip. Fixed it right up.
Thanks for the post.
I’m ok, thank you so much.
Mine was a grease smear on the clear plastic strip (encoder) behind the print head, the smear caused not to find home. I did cause the smear with my knuckles while cleaning the head cleaning squeegees by the ink dumps / head cleaning station.
After several different suggested fixes were tried including that specified above to reset the “ink absorber” and those suggested by Canon for this error message on their site, I am very happy to say that the issue turned out to be the same as set out by LuisJ who had a smear on the plastic strip. Once the strip had been cleaned the printer returned to normal. Thanks Luis for posting your findings here as it really helped me. Thanks also to Satu and to Carl Norton who gave the solution for the ink absorber.
Cleaning the plastic strip cleared my problem. Thanks
which liquid is recommended for cleaning the clear strip
In my case, I think it was a grease that smeared the clear strip. I only used a piece of tissue paper to get rid of it
Thanks! It was grease on the clear plastic strip that runs behind the print heads. Now it works fine.
Thanks for all your help. Cleaning the plastic strip resolved my problem. Works perfectly now.
cleaning the plastic worked for me FYI
I HAD PAPER STUCK IN THE PRINTER AND FOUND GOING ON U TUBE HELP ME TO SOLVE THE PROBLEM
Cleaning the clear plastic strip also fixed my problem! Thank you all
Crispin R and Luis spot on , spot on cleared the fault after reading all other fault finding remarks , thank you . Fred
cleaning the plastic trip worked for me also