Problem
When you open Dragon Naturally Speaking you get the following error:
“cannot load compatibility module support (GUID = {DD100203-6205-11cf-ab61-0000e8a28647})”
The GUID may not be the same as mentioned above.
Cause
One of your Desktop icons is unreadable by Dragon.
Solution
Try the following:
- Remove special Desktop shortcuts:
- On your Desktop, find the user folder (named after you). If it is not there, skip to Step 4 in this section.
- Click on it once and press the Delete key.
- When prompted, click Yes. This will not delete any of your files.
- Repeat Steps 2 and 3 above for the following items (if they exist):
Computer, Documents (or My Computer, My Documents). - Move all your Desktop shortcuts into a new folder
- You could also try moving them one by one to isolate which icon is causing the issue with Dragon.
- Remove any of the following conflicting items (as identified by Nuance) by right clicking the item and clicking “Remove from Desktop”:
- HP Share-to-Web
- Hyperwave Explorer
- Lotus Document Manager Neighborhood
- Sony Ericsson File Manager
- Sony Erricson P800
- Sony Erricson P900
- Sony Erricson P910i
- Sony PMB (Picture Motion Browser) Launcher