Tag: Kaspersky

Kaspersky 2009 updates to new version and asks for serial number

Problem Your Kaspersky 2009 product reports that you need to update to the latest version and after doing so, it will demand a new serial number before it can work again. Cause Kaspersky 2009 products have been discontinued. Solution You could purchase a license for the latest version of Kaspersky but if you would rather… Continue reading Kaspersky 2009 updates to new version and asks for serial number

Error 1921 Service Kaspersky Internet Security (AVP) could not be stopped.

Problem When uninstalling Kaspersky Internet Security you get the following error: Solution Press Ctrl+Shift+Esc to bring up the Task Manager. Click the Processes tab. Click the “Show processes from all users” button or checkbox. Click on the text “Image Name” (usually at the top of the first column) to sort the processes alphabetically. Click on… Continue reading Error 1921 Service Kaspersky Internet Security (AVP) could not be stopped.

Download older versions of Kaspersky

You can download previous versions of Kaspersky products from the following links: For Kaspersky Internet Security: http://www.kaspersky.com/kis_latest_versions?chapter=207717266 For Kaspersky Anti-Virus: http://www.kaspersky.com/kis_latest_versions?chapter=207717265

Kaspersky blocking Javascript on some webpages

Problem Whilst browsing certain websites, clicking on some functions will result in an error (shown in a bottom corner in Internet Explorer). Cause This is often caused by javascript files which contain the word “popup” which results in Kaspersky blocking them. Solution Right click the Kaspersky system tray icon and click Settings. Click on Anti-Banner and uncheck… Continue reading Kaspersky blocking Javascript on some webpages