Outlook not saving passwords

Problem

In Microsoft Outlook, despite setting the program to save passwords you are prompted to enter your password each time you access your email.

 Solution

  1. Close Outlook.
  2. Click the Start button (Windows XP users should then click Run)
  3. Type regedit and press Enter.
  4. Click Continue or Allow if prompted.
  5. Navigate to:
    HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
  6. Right click on the Protected Storage System Provider folder and click Delete.
  7. Click Yes.
  8. Restart the computer.
  9. Open Outlook.
  10. Enter any passwords that are asked for and check the option to save them.
From now on, passwords should be saved properly.

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