Problem You have forgotten the password to your Outlook Data File which is required to access your email in Outlook. Solution Find where the Outlook Data file is located: Open the Account Settings window: Office 2010: Click File (in the top left). Click the Account Settings button. In the dropdown that appears click Account Settings. Office 2007: Click File (in the… Continue reading Forgot Password for Outlook Data File
Problem When you open Outlook on your Mac, it opens for a brief moment and then closes. You may not see the application load up at all. Solution Hold the alt key and click on the Outlook icon on the Dock. If it is not there, go to the /Applications/Microsoft Office 2011 folder and drag the Outlook file… Continue reading Outlook 2011 for Mac won’t open
Problem When you open an Office 2011 for Mac application, you get a screen appear saying What’s New and new features in the program. You are unable to see a button in order to close or get past the screen. There is no X to close the window and you are unable to Quit the… Continue reading Can’t get past the Office 2011 ‘What’s New’ screen
You can set a password for your personal data files in Outlook so that when the program opens and tries to load up your email, a password will be asked for. Open the Account Settings window: Office 2010: Click File (in the top left). Click the Account Settings button. In the dropdown that appears click Account Settings.… Continue reading Set a Password for Outlook
Problem When you download a .docx file from your email inbox which is powered by Outlook Web Access, the file downloads as a .zip file. Cause This is due to the web server configuration (which would need to be changed) where the mailserver is based, this occours in Outlook Web Accesss. Solution Contact the email administrator.