Changing your Windows 7 password (for fingerprint users)

Problem You can log in to your Windows 7 user account using the fingerprint Biometrics authentication, but, you have forgotten your typed password. Cause Forgetting the Windows typed logon password because the user has primarily been using the Biometric fingerprint authentication to access the Windows 7 user account. Solution Log in to the Windows 7 user account… Continue reading Changing your Windows 7 password (for fingerprint users)

Forgot Password for Outlook Data File

Problem You have forgotten the password to your Outlook Data File which is required to access your email in Outlook. Solution Find where the Outlook Data file is located: Open the Account Settings window: Office 2010: Click File (in the top left). Click the Account Settings button. In the dropdown that appears click Account Settings. Office 2007: Click File (in the… Continue reading Forgot Password for Outlook Data File

NetUpdate asking for email and password

Problem Shortly after installing Intego VirusBarrier or whenever NetUpdate attempts to run you get the following message:  “Your email or password is not set in the NetUpdate preferences. They must be set so NetUpdate can check for new or updated Intego software. Would you like to open the NetUpdate preference pane and set them?” Solution… Continue reading NetUpdate asking for email and password

DVS Backup says wrong Username or Password

Problem When logging in to the DVS Backup program it states “Wrong Username or Password”. However, you can log into the dvsbackup.com website without an issue. Cause When the account is set up, two accounts are actually made, a DVS-Soft account and a DVS Backup account. They both have the same username and password that was set… Continue reading DVS Backup says wrong Username or Password