Audio Notetaker was unable to locate PowerPoint

Problem When you use the “Import from Slides or PDF” option in Audio Notetaker you get the following error: Despite this, you have Microsoft Office 2010 Click to Run installed. Cause Audio Notetaker is not compatible with the click to run edition of Microsoft Office. Solution In PowerPoint, when saving you can change the file type to… Continue reading Audio Notetaker was unable to locate PowerPoint

Can’t get past the Office 2011 ‘What’s New’ screen

Problem When you open an Office 2011 for Mac application, you get a screen appear saying What’s New and new features in the program. You are unable to see a button in order to close or get past the screen. There is no X to close the window and you are unable to Quit the… Continue reading Can’t get past the Office 2011 ‘What’s New’ screen

Unable to edit Office documents from the Internet

Problem When downloading a document, PowerPoint presentation or other Office document from a website you are unable to modify, save or print the content. You may see the following message in a yellow bar: “This file originated from an Internet location and might be unsafe. Click for more details.” Cause This is caused by the Protected Mode… Continue reading Unable to edit Office documents from the Internet

Microsoft Word / Excel / Powerpoint quit unexpectedly

Problem When you open an Office application you get a message appear saying that it quit unexpectedly. Cause A lot of people who get this error have actually moved the Word (or other) application file from the Applications/Microsoft Office 2008/ folder onto the desktop. This can cause the error as it’s looking for the related… Continue reading Microsoft Word / Excel / Powerpoint quit unexpectedly

Microsoft Word, Powerpoint or Excel encountered a problem and needs to close

Problem When you open an Office application on your Mac it says “[Application] encountered a problem and needs to close”. Solution Go to your Home folder. Go to the Library folder. Go to the Preferences folder. Remove all files with the name com.microsoft.ProgramName.plist For example: com.microsoft.Word.plist com.microsoft.Excel.plist com.microsoft.Powerpoint.plist com.microsoft.Entourage.plist Go to the Microsoft folder inside Preferences.… Continue reading Microsoft Word, Powerpoint or Excel encountered a problem and needs to close