Tag: audio

Audio Notetaker was unable to locate PowerPoint

Problem When you use the “Import from Slides or PDF” option in Audio Notetaker you get the following error: Despite this, you have Microsoft Office 2010 Click to Run installed. Cause Audio Notetaker is not compatible with the click to run edition of Microsoft Office. Solution In PowerPoint, when saving you can change the file type to… Continue reading Audio Notetaker was unable to locate PowerPoint

Audio Notetaker crashes when opened

Problem When opening Audio Notetaker 2.3 or earlier the program crashes and won’t launch. You get the message “Audio Notetaker stopped working.”. Cause This is caused by some Windows Updates (KB2507938 and KB2533623) which break the functionality of the licensing system used in the program and stop the program from loading up at all. Solution… Continue reading Audio Notetaker crashes when opened

Audio Notetaker error when installing

Problem When installing Audio Notetaker 2.3 or earlier you get the following message: “There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.” Cause This is caused by some Windows Updates (KB2507938 and KB2533623) which break… Continue reading Audio Notetaker error when installing