This problem has been resolved by Sonnocent and should not affect new customers. Problem Audio Notetaker will not accept your genuine product code. Cause As of May 2010 there have been product codes shipped out that will not be accepted by the program as they have had an 4 extra digits in front of the serial… Continue reading Audio Notetaker software won’t accept product code
Tag: audio
Troubleshooting USB Microphones in Parallels
Problem Parallels Desktop may not detect your USB microphone or may have issues with recording. Solution Quit Parallels Desktop. Click the Apple icon in the top left. Click System Preferences. Click Sound. Set your USB microphone as the default input in Sound. If there is crackling or clipped input, then adjust the input volume in… Continue reading Troubleshooting USB Microphones in Parallels
Problems playing DVDs or Video files
Problem You are unable to play some video files or DVDs in your media player. Solution Download, install and use VLC Player as it has codecs built into the software and is able to play the majority of downloaded media types.
Dragon keeps asking to set up your microphone
Problem Each time you open Dragon Naturally Speaking you get the following message: “The audio device listed below is required by the speech files for [User Name], [Audio Device Name]. Make sure this audio device is properly installed and configured. you may change the sound sys required by these speech files by choosing “Prepare User… Continue reading Dragon keeps asking to set up your microphone