ClaroRead crashes when setting a scanner to use ReadIris

Problem

When setting up a scanner to use ReadIris in ClaroRead it crashes.

Solution

  1. Make sure ClaroRead and ReadIris are fully closed.
  2. Go to the user folder, then Library/Preferences
  3. Remove any files that contain: com.claro
  4. Remove any files that contain: com.irislink
  5. Remove the ReadIris 11 Prefs folder.

Now try setting up the scanner in ClaroRead again.

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