To completely remove your Norton product, download and run the file that applies to you.
Remove Norton 360:
ftp://ftp.symantec.com/public/english_us_canada/n360/buDump.exe
Remove any of the following programs:
- Norton Antivirus
- Norton Internet Security
- Norton Business Suite
- Norton Security Suite
- Norton Systemworks
- Norton Ghost
- Norton Save & Restore
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe