Problem
When launching Abbyy Fine Reader 11 Pro after upgrading from Windows 8 to Windows 8.1 you receive a message stating the application is not supported on this operating system.
Clicking OK attempts to launch the application but numerous errors occur including, but not limited to C++ errors and “frame\toolbars\UndoRedoMainBarPane.cpp” could not be loaded.
Cause
You have an early version of Abbyy Fine Reader Pro 11, which needs to be updated.
Solution
Method 1:
- Right click the Abbyy Fine Reader short-cut on your desktop (or in the start screen) and click “Run as Administrator”.
- Clear any error messages that appear by clicking “OK”, This should allow Abbyy Fine Reader to at least start
- A Message will pop up asking you to download the latest version and will provide a link to the download. (if this does not display click “Help” then click “Check for updates Now”
- Click the download link and download the file
- Run the installation file. (this may take some time)
- The installation wizard will at one point ask if you would like Abbyy Fine reader to automatically download and install updates (this is a new feature) tick the box.
- Finish the installation.
- Run Abbyy Fine Reader in Windows 8.1
Method 2 (If you are unable to run as administrator)
Contact Abbyy Fine reader they should provide the download link via Email.
UK Contact details:
Phone: | +44 870 600 0231 |
Address: | 1210 Parkview, Arlington Business Park, Theale, RG7 4TY, United Kingdom |
E-mail: | sales_UK@abbyy.com |
Support: | support_eu@abbyy.com |
Web: | http://www.abbyy.co.uk/ |
Im obliged for the post. Much obliged. Jund