Problem The computer keeps comes up with a blue screen containing the message STOP 0x00000116. It may also contain “nvlddmkm.sys”. Cause This can be caused by a bad or problematic graphics driver. Solution Update your Graphics Card drivers.
Problem A blue screen appears when (or after) installing a Kaspersky product. Cause This can be due to a conflict with a previous version. Solution Download and run the Kaspersky Removal Tool. Restart the computer and try installing again.