Problem Livescribe Sky wifi smartpen is not recording audio. Cause The Livescribe pen uses graphic images on a Livescribe notebook as control buttons but all graphic buttons except the record function are working. This may require a firmware update. Solution 1. Plug in your Livescribe wifi pen using the USB cable. 2. Run Livescribe Helper (or install it… Continue reading Livescribe Sky wifi smartpen will not record audio.