Microsoft Word / Excel / Powerpoint quit unexpectedly

Problem When you open an Office application you get a message appear saying that it quit unexpectedly. Cause A lot of people who get this error have actually moved the Word (or other) application file from the Applications/Microsoft Office 2008/ folder onto the desktop. This can cause the error as it’s looking for the related… Continue reading Microsoft Word / Excel / Powerpoint quit unexpectedly

Microsoft Word, Powerpoint or Excel encountered a problem and needs to close

Problem When you open an Office application on your Mac it says “[Application] encountered a problem and needs to close”. Solution Go to your Home folder. Go to the Library folder. Go to the Preferences folder. Remove all files with the name com.microsoft.ProgramName.plist For example: com.microsoft.Word.plist com.microsoft.Excel.plist com.microsoft.Powerpoint.plist com.microsoft.Entourage.plist Go to the Microsoft folder inside Preferences.… Continue reading Microsoft Word, Powerpoint or Excel encountered a problem and needs to close

How to clean a Mac mouse

If you are having problems using the official Mac mouse (e.g. sticking, unresponsive) then try cleaning it by turning it upside down and moving the mouse in a circular motion by pushing down on the ball. Official Apple Guidelines Official Apple Video Tutorial Use QuickTime or VLC player to play the video.