When trying to download a folder in Olympus, the download dialog box pops up momenteraly, but no files are transferred.
Backup, delete and recreate the Sonority message folders by doing the following.
- Manually back up the files on the Dictaphone to a folder on your Mac. It should appear on your Desktop as “DM450” or under a different name depending on your device.
- Close Sonority.
- On your Mac, go to your home folder then to this folder: “Documents/Olympus Sonority/Messages”
- Move all the folders with “folder” in the name (for example “folderA” – “folderE”) to your desktop. This is to backup your current recordings.
- Recreate the folders you have moved. Do this within the Messages folder.
- Open Sonority.