The issue is that Sonority will not work on Mac and the download for the file cannot be obtained from the Olympus Website. This has been confirmed with OM Digital that since Olympus have split their operations with OM Digital that the Sonority software is no longer supported or provided for the time being. The… Continue reading Olympus Sonority not working on Mac OSX and not available for download on any platform from Olympus downloads.
Problem You cannot edit the comments field in Olympus Sonority. Right clicking shows the Edit Comment option in grey and non selectable. This also affects the icon for edit comment on the toolbar as well as navigating to it from the top menu (Tools -> Edit Comment). Solution This is a workaround. No permanent fix… Continue reading Olympus Sonority not allowing comments on files
Problem In Sonority, your Olympus Dictaphone is not detected despite it being plugged in and showing as a drive on your computer. Cause The Olympus DVR Service is not running. Solution Press the Windows key + R to bring up the Run dialog. Type services.msc and press Enter. If prompted, click Continue or Yes to… Continue reading Olympus Dictaphone not detected in Sonority on Windows
Problem When you run Sonority on your Mac, the splash screen appears but hangs on the message “Starting application” with the progress bar filled up. Solution If the splash screen is still showing then click on it and press cmd + Q to quit Sonority. Eject the voice recorder from the computer. Run Sonority. It should load… Continue reading Sonority hangs on “Starting application”
Problem When trying to download a folder in Olympus, the download dialog box pops up momenteraly, but no files are transferred. Solution Backup, delete and recreate the Sonority message folders by doing the following. Manually back up the files on the Dictaphone to a folder on your Mac. It should appear on your Desktop as… Continue reading Olympus Sonority wont download certain folders on a Mac