Problem
When trying to use a device on your machine the device will not start. Upon inspecting Device Manager, you have a exclamation mark next to a device; when you select the device’s properties it displays error 10 and states that the device cannot start.
Cause
Device manager cannot start the device.
Solution
- Click Start
- Type in devmgmt.msc
- Right click on the device affected (will display a exclamation mark over it) and select properties.
- In the driver tab, select Uninstall, click Ok
- In the device manager window select the “Scan for hardware changes” Dependent on the device a restart may be required to un-install and reinstall a device.