To update your Claro applications please see the following page: Update your Claro products
Tag: claro
ClaroCapture won’t capture text on a Toshiba Laptop
Problem When using ClaroCapture, clicking the Capture button just plays a sound and doesn’t copy any text. Cause This is caused by the Toshiba Webcam Software stealing focus when ClaroCapture tries to Alt+Tab to the previous window. Solution To determine if the Toshiba Webcam Software is present on the computer: Bring up the Task Manager… Continue reading ClaroCapture won’t capture text on a Toshiba Laptop
Claro Screen Ruler won’t show settings
Problem When you open the Claro ScreenRuler you may see the Settings window pop up and disappear or not see it at all. Because of this you are unable to change the settings or close the program. Solution Make sure ScreenRuler is closed. If it is still open and you cannot close it: Press Ctrl+ Shift +… Continue reading Claro Screen Ruler won’t show settings
Problems using ClaroRead with Word 2011
Problem You may experience several problems using ClaroRead for Mac in Microsoft Word 2011 such as it not highlighting text properly or following which page it is reading. Another problem that has been recognsied is it not detecting any homophones. Solution There is a patch available from Claro Software. You need to request it by… Continue reading Problems using ClaroRead with Word 2011
Claro Screen Ruler is black and won’t change colour
Problem When using the Claro ScreenRuler, regardless of the colour you have selected it will display as black making it hard to see anything or close the ScreenRuler. Solution Close all Claro programs. Download the ClaroUpdater. Run it and download the latest update for ScreenRuler. It will save the installer on your Desktop. Run the… Continue reading Claro Screen Ruler is black and won’t change colour