Microsoft Word / Excel / Powerpoint quit unexpectedly

Problem When you open an Office application you get a message appear saying that it quit unexpectedly. Cause A lot of people who get this error have actually moved the Word (or other) application file from the Applications/Microsoft Office 2008/ folder onto the desktop. This can cause the error as it’s looking for the related… Continue reading Microsoft Word / Excel / Powerpoint quit unexpectedly

Microsoft Word, Powerpoint or Excel encountered a problem and needs to close

Problem When you open an Office application on your Mac it says “[Application] encountered a problem and needs to close”. Solution Go to your Home folder. Go to the Library folder. Go to the Preferences folder. Remove all files with the name com.microsoft.ProgramName.plist For example: com.microsoft.Word.plist com.microsoft.Excel.plist com.microsoft.Powerpoint.plist com.microsoft.Entourage.plist Go to the Microsoft folder inside Preferences.… Continue reading Microsoft Word, Powerpoint or Excel encountered a problem and needs to close

Error 25004 during Microsoft Office install

Problem When installing Microsoft Office, you get the error 25004 and the install does not complete. Solution Download and install the Windows Install Cleaner. Once installed, run the program from the Start Menu. Remove all the entries related to Microsoft Office and close the program. You can now try installing Microsoft Office again.

“Error 1327 Invalid drive” when installing Office 2003

Problem When installing Microsoft Office from your hard drive you get the following message: “Error 1327 invalid drive D:\” The drive letter may be different from what is stated above. Solution Click the Start button. (Windows XP users should then click Run) Type regedit and press Enter. In the Registry Editor go to: HKEY_LOCAL_MACHINE ->Software ->… Continue reading “Error 1327 Invalid drive” when installing Office 2003