Problem When trying to activate iMindmap 5, you recieve the message “Unable to get license by serial number”. Cause This is caused by a recent software change made by ThinkBuzan to ensure a more user friendly activation. The older versions of iMindmap 5 will no longer work for serials. Solution Please use the following links… Continue reading Unable to activate iMindMap 5
Tag: Mac
OpticBook 3800 won’t scan on Mac
Problem After installing the provided drivers from the CD, you still can’t perform a scan with your OpticBook 3800 on a Mac. Solution Please note that after performing the below, you may still have difficulties scanning. Please change the settings of the scan to not have “Custom size” checked as sometimes only a tiny portion… Continue reading OpticBook 3800 won’t scan on Mac
ManyCam not working in Safari on Mac
Problem Manycam is not appearing as a valid webcam option on flash websites. Solution You need to run Safari in 32-bit mode. Quit Safari. Go to your applications folder. Right click Safari and click “Get Info”. Check the “Open in 32-bit mode” checkbox. Close the window. Open Safari. ManyCam should now appear as a valid… Continue reading ManyCam not working in Safari on Mac
Exclamation mark on images in iPhoto
Problem In iPhoto, one (or several) images show an exclamation mark when you try to open them. Cause iPhoto is unable to find the location of the image. Solution You can try the following for each photo with the problem: Click on the photo. Click the Edit button located in the bottom right. Click the… Continue reading Exclamation mark on images in iPhoto
“…file name might contain invalid characters…” when saving to Word in Readiris
Problem When you click the “Recognize & Save” button in Readiris, you get the following error: “Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters…” Cause The name of your scanner contains a “/”, for example… Continue reading “…file name might contain invalid characters…” when saving to Word in Readiris