OpticBook 3800 not installing correctly

Problem Your OpticBook 3800 scanner is not being detected in Windows and may not appear to have a driver installed in Device Manager. Solution Unplug and turn off the scanner. Download the following driver: http://downloads.plustek.com/downloads/english/driver/B6F-V4011_12L.zip Extract the zip file and run the Install file. If already installed, it will prompt you to uninstall. Proceed and… Continue reading OpticBook 3800 not installing correctly

“Program was unable to find some components of the software” in Action Express

Problem When trying to run Action Express you get the error: “Program was unable to find some components of the software”. Cause The registry Key “iMpacct Corp” has incorrectly set permissions. Solution Press the Windows key + R to bring up the Run window. Type in regedit and click OK or press Enter. Navigate to HKEY_LOCAL_MACHINE… Continue reading “Program was unable to find some components of the software” in Action Express