Problem
Your OpticBook 3800 scanner is not being detected in Windows and may not appear to have a driver installed in Device Manager.
Solution
- Unplug and turn off the scanner.
- Download the following driver:
http://downloads.plustek.com/downloads/english/driver/B6F-V4011_12L.zip - Extract the zip file and run the Install file.
- If already installed, it will prompt you to uninstall. Proceed and it should restart your computer when it’s done.
- Once the computer has restarted, run the Install file again and restart again once it has finished.
Thank you. A simple solution to a frustrating problem. Bob