Problem When you open Microsoft Word it is loading a previously created document as the new blank template. Solution Firstly close down Microsoft Word. Use Windows Explorer to navigate to the following location: C:\Users\%UserName%\AppData\Roaming\Microsoft\Templates Delete the file named Normal.dot Now re-open Microsoft Word and the Normal.dot file will have been replaced with default blank page. … Continue reading Set the default Microsoft Word template back to a blank document