Problem:Launching any office application, you are presented with a screen asking you to login. (Office 365 or later) Cause:Office Licenses are granted to the user by their academic e-mail address (Microsoft account from the university) and the activation is tied to that address for the duration of their course. Solution: On the first page you… Continue reading Microsoft office sign in. (Student only)
Problem When you open Microsoft Word it is loading a previously created document as the new blank template. Solution Firstly close down Microsoft Word. Use Windows Explorer to navigate to the following location: C:\Users\%UserName%\AppData\Roaming\Microsoft\Templates Delete the file named Normal.dot Now re-open Microsoft Word and the Normal.dot file will have been replaced with default blank page. … Continue reading Set the default Microsoft Word template back to a blank document
Problem When you place the cursor in Word and press play Claro will not read the live text and instead reverts to reading whatever was previously on the clipboard. Cause This issue is to do with the two programs operating on different permissions levels and/or may relate to problems with the Microsoft Office Word installation,… Continue reading Claro Read won’t read from the cursor in Microsoft Word
Problem On Installation, the following errors are displayed. “The installation failed” “The installer can’t create the folder “/var/folders/r_/3sgz48xx27v_r138s4zbk3300000gp/T//Install.450dgBIAO” (This is an example file path. The actual path name will vary.) Cause The installation folder is locked. Solution In Finder, at the top, click Go -> Go To Folder Then Type /private/var/folders/r_/ Then press Enter. Open… Continue reading “The installer can’t create the folder” when installing updates for Office 2011
Problem When you click on a link to download an Office document, it just displays a new window with a blank page. This can include Word documents, Excel spreadsheets and PowerPoint presentations. Solution Repair Internet Explorer.