Claro Read won’t read from the cursor in Microsoft Word

Problem When you place the cursor in Word and press play Claro will not read the live text and instead reverts to reading whatever was previously on the clipboard. Cause This issue is to do with the two programs operating on different permissions levels and/or may relate to problems with the Microsoft Office Word installation,… Continue reading Claro Read won’t read from the cursor in Microsoft Word

ClaroRead has stopped working

Problem When you open ClaroRead, you get the error “ClaroRead has stopped working”. Solution Try the following: Reset Claro AppData Set DEP to Default Settings

Reset Claro AppData

To reset your Claro data: Close ClaroRead and Microsoft Word if they are open. Press the Windows Key + R, type %appdata% and press Enter. Rename or delete the Claro Software folder. Press the Windows Key + R, type %localappdata% and press Enter. Rename or delete the Claro Software folder.