Zip files don’t unzip Mac OSX

Problem When unzipping a file in OS X rather than unzipping the files it creates a new file with extensions like filename.zip.cpgz. Cause This is a wonderful quirk of zips and compressions. This can be caused by a corrupted file from the download site or an incomplete download, or simply an unrecognized type of compression. Solution Trying… Continue reading Zip files don’t unzip Mac OSX

Black Screen after updating to OS X Mavericks 10.9.2

Problem A few Apple mac’s have been booting to a black screen with the mouse curser and nothing else after updating to Mavericks(10.9.2),. Cause It seems to be a problem with a Security update, which isn’t completing the installation procedure and causing the system to hang. Solution A reinstall of OS X won’t work, the same as resetting the… Continue reading Black Screen after updating to OS X Mavericks 10.9.2

“The installer can’t create the folder” when installing updates for Office 2011

Problem On Installation, the following errors are displayed. “The installation failed” “The installer can’t create the folder “/var/folders/r_/3sgz48xx27v_r138s4zbk3300000gp/T//Install.450dgBIAO” (This is an example file path. The actual path name will vary.) Cause The installation folder is locked. Solution In Finder, at the top, click Go -> Go To Folder Then Type /private/var/folders/r_/ Then press Enter. Open… Continue reading “The installer can’t create the folder” when installing updates for Office 2011

Retrieving photos from iPhoto

Problem When you open iPhoto, one of the following happens: No pictures are showing up Photo icons are blank iPhoto cannot read your Photo Library. Also, you don’t have the originals on your computer or a copy available. Cause You possibly have a corrupted or inaccessible iPhoto library. Solution Locate your iPhoto library.  Normally this… Continue reading Retrieving photos from iPhoto