Problem On Installation, the following errors are displayed. “The installation failed” “The installer can’t create the folder “/var/folders/r_/3sgz48xx27v_r138s4zbk3300000gp/T//Install.450dgBIAO” (This is an example file path. The actual path name will vary.) Cause The installation folder is locked. Solution In Finder, at the top, click Go -> Go To Folder Then Type /private/var/folders/r_/ Then press Enter. Open… Continue reading “The installer can’t create the folder” when installing updates for Office 2011