Problem When using Supernova Magnifier or Access Suite with a web browser, the text on the page is blurry and out of focus. Solution (supplied by Dolphin Support) Click Start. Click Control Panel. Open Internet Options. Click the Advanced tab. Make sure the option in the top box for “Use software rendering instead of GPU… Continue reading Unclear text in web browsers when using Supernova
Tag: supernova
Supernova not starting
Problem Supernova wont start up at all. Cause Corrupt settings files. Solution Click the “Start” button. Click Computer (or My Computer). Go to the drive that SuperNova is installed on (usually C:\). Open “Program Files” Folder. Open “Dolphin” Folder. Open “Supno701” (or similar name) Folder. Open “Settings” Folder. Delete all files within this folder. Start… Continue reading Supernova not starting
Can’t type in a browser with SuperNova enabled
Problem You are unable to type in to fields in your browser when Supernova is running. Solution If you only use the magnification features With a mouse Press the left Ctrl + Spacebar to bring up the SuperNova control panel. Click the Speech menu (at the top) and click Advanced Options (the last option). Uncheck… Continue reading Can’t type in a browser with SuperNova enabled
Hotkeys not working in SuperNova
Problem Hot keys are not recognised in Dolphin products such as SuperNova, Hal and Lunar. Solution Click the Start button. (Windows XP users should then click Run). Type regedit and press Enter. Click Continue or Yes if prompted. Navigate to HKEY_CURRENT_USER\Control Panel\Desktop. Click Edit -> New -> DWORD Value. Now type in “LowLevelHooksTimeout” as the name and… Continue reading Hotkeys not working in SuperNova