“Word could not create a work file. Check the Temp Environment Variable”

Problem When trying to launch Microsoft Word you receive the error message “Word could not create a work file. Check the Temp Environment Variable”. Cause This is caused by a problem with the Windows temp folder and occurs because the Temporary Files location for Internet Explorer is set to be an unexpected location. Specifically, the Temporary Files location for Internet Explorer… Continue reading “Word could not create a work file. Check the Temp Environment Variable”

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Changing your Windows 7 password (for fingerprint users)

Problem You can log in to your Windows 7 user account using the fingerprint Biometrics authentication, but, you have forgotten your typed password. Cause Forgetting the Windows typed logon password because the user has primarily been using the Biometric fingerprint authentication to access the Windows 7 user account. Solution Log in to the Windows 7 user account… Continue reading Changing your Windows 7 password (for fingerprint users)

Firefox will not play Videos or Flash games.

Problem Firefox will not play videos or flash games. This will mainly happen on Facebook or Youtube. All that will appear is a black, grey or white screen and will not play. Also on Youtube, you may have  “Error has occurred” come up. Cause Adobe Flash Player has a bug that restricts you using it on Firefox. This… Continue reading Firefox will not play Videos or Flash games.

Google search bar moves when typing

Problem When typing in the  Google search bar it moves from the middle to the top. Cause This is a known bug when Google Instant is being used. Solution On Internet Explorer: Click on the cog on the left side and select search settings. Select the option “never show  instant results” and click save settings.