Problem When you open an Office application you get a message appear saying that it quit unexpectedly. Cause A lot of people who get this error have actually moved the Word (or other) application file from the Applications/Microsoft Office 2008/ folder onto the desktop. This can cause the error as it’s looking for the related… Continue reading Microsoft Word / Excel / Powerpoint quit unexpectedly
Month: March 2010
The Add-in “Kaspersky Mail Checker” cannot be loaded and has been disabled by Outlook
This article applies to Outlook 2007. Problem When you open Outlook you get the following message: “The Add-in “Kaspersky Mail Checker” cannot be loaded and has been disabled by Outlook”. Solution The easiest way to fix this error is to disable the Add-in altogether. If you don’t wish to use it or have uninstalled Kaspersky… Continue reading The Add-in “Kaspersky Mail Checker” cannot be loaded and has been disabled by Outlook
Microsoft Word, Powerpoint or Excel encountered a problem and needs to close
Problem When you open an Office application on your Mac it says “[Application] encountered a problem and needs to close”. Solution Go to your Home folder. Go to the Library folder. Go to the Preferences folder. Remove all files with the name com.microsoft.ProgramName.plist For example: com.microsoft.Word.plist com.microsoft.Excel.plist com.microsoft.Powerpoint.plist com.microsoft.Entourage.plist Go to the Microsoft folder inside Preferences.… Continue reading Microsoft Word, Powerpoint or Excel encountered a problem and needs to close