Problem Using Word 2007 (or another Office 2007 application), you search for the specific word “viva” in the Research sidebar which results in Word crashing. You will see a message saying “Word has stopped working.” or “Word has encountered a problem and needs to close.” Cause This is caused by the Spanish Thesaurus DLL file… Continue reading Office 2007 crashes when you search for “viva” in the Research sidebar
Month: September 2011
Finder won’t open a window when clicking Dock icon
Problem Nothing happens when you click the Finder icon on the Dock. Normally it will open a new window if you have don’t have any open already. Solution Click the Apple icon in the top left of the screen, Click Force Quit. In the list, click Finder. Click the Relaunch button.
“Word has stopped working” when you open Word
Problem When you open Microsoft Word, an error appears saying Word stopped working and needs to close. Additional details may state “Problem Event Name: APPCRASH”. Cause There are some printer drivers that seem to cause the problem, most commonly manufactured by HP. It may also be due to a corrupt Word setting or install. Solution… Continue reading “Word has stopped working” when you open Word
Unable to use Safari menus or go to any websites
Problem When you open Safari, you are unable to use any of the menus or navigate to any websites. You may see a website advertisement when you first open the application. Solution If Safari is still running, use Force Quit to close it. Hold down the Shift key and click the Safari icon on the Dock. If… Continue reading Unable to use Safari menus or go to any websites
Enable Developer Tools in Safari
To enable web development tools in Safari such as the “Inspect Element” feature seen in other browsers: Open Safari. Go to the Preferences window: PC Users: Press the Alt key to show the top menu. Click Edit then Preferences. Mac Users: On the top menu, click Safari then Preferences. Click the Advanced button at the… Continue reading Enable Developer Tools in Safari