Problem When you open Outlook on your Mac, it opens for a brief moment and then closes. You may not see the application load up at all. Solution Hold the alt key and click on the Outlook icon on the Dock. If it is not there, go to the /Applications/Microsoft Office 2011 folder and drag the Outlook file… Continue reading Outlook 2011 for Mac won’t open
Month: September 2011
Can’t open Mindmaps exported to Word in MindView 3
Problem In MindView 3 on Mac, when you export a mind map into Word it cannot be opened. You receive the following error message: “The Open XML file <filename> cannot be opened because there are problems with the contents or the filename might contain invalid characters (for example, \/).” Cause Your version of MindView is out of… Continue reading Can’t open Mindmaps exported to Word in MindView 3
Unable to log into secure websites on Mac
Problem With Intego VirusBarrier installed, you are unable to log into any Website with a user name and password on any browser. This may include websites such as Facebook. Cause Intego VirusBarrier cookie filters are turned on. This stops certain information being transmitted. Solution To disable the cookie filter in VirusBarrier, do the following: Click… Continue reading Unable to log into secure websites on Mac
Make Safari open all new windows in Tabs
Open Safari. Go to the Preferences window: PC Users: Press the Alt key to show the top menu. Click Edit then Preferences. Mac Users: On the top menu, click Safari then Preferences. Click the Tabs button at the top. Change the dropdown to Always. Close Preferences.
Unable to Export in MindView
Problem When you attempt to export in MatchWare MindView you get an error message similar to the following: “EXCEPTION: could not open file C:\Users\USERNAME\APPLIC~1\Application Data\OMCvt.strings” Cause The Windows AppData variable has been changed. Solution Set the AppData variable to the correct value.