Flash Videos showing as a black box in Firefox

Problem When viewing Flash videos on Youtube or other sites within Firefox, the video will either come up as a black box with no sound or just play the sound, this issue can be present on some videos and not others. Cause The Flash plug-in for Firefox has become corrupt. Solution Try and disable the… Continue reading Flash Videos showing as a black box in Firefox

Import & Export Bookmarks in Firefox

Export Bookmarks in Firefox: Open Firefox (Windows users should then press the Alt key to show the top menu). On the top menu, click Bookmarks, then click “Show All Bookmarks” or ¬†“Organise¬†Bookmarks”. Click the Import/Export button (this may just be a star icon). Click the “Backup” or “Export to HTML” option. Import Bookmarks in Firefox:… Continue reading Import & Export Bookmarks in Firefox

“…you do not have sufficient privileges…” when updating Firefox

Problem When you attempt to update Firefox on your Mac by dragging the app into the Applications folder you get the following error: Solution Keep this window open: Double click on the Applications folder to open in.. In the Applications folder you will see Firefox. Move it to the Trash. Go back to the window… Continue reading “…you do not have sufficient privileges…” when updating Firefox

Remove Inbox Toolbar

This article was updated with new information on 4th April 2012. Problem When you open Firefox, you may get a message regarding an unwanted Inbox toolbar. It appears in the browser above your tabs. Solution These instructions apply to the latest version of Firefox and may be worded differently for older versions. [Get latest version]… Continue reading Remove Inbox Toolbar

Unable to log into secure websites on Mac

Problem With Intego VirusBarrier installed, you are unable to log into any Website with a user name and password on any browser. This may include websites such as Facebook. Cause Intego VirusBarrier cookie filters are turned on.¬† This stops certain information being transmitted. Solution To disable the cookie filter in VirusBarrier, do the following: Click… Continue reading Unable to log into secure websites on Mac