Problem The Flashback virus for Mac is capable of redirecting websites you visit to others, displaying advertisements as well as remote access. If you believe you are infected, follow the solution below. Solution Try the following: Download and run the Apple Flashback malware removal tool. Run a virus scan with antivirus software like Intego VirusBarrier.… Continue reading Remove Flashback Mac Virus
Month: May 2012
“The file is being used by another program and can’t be attached” when using Outlook Web App in Safari
Problem In Safari, when you try to attach a file using an email service powered by the Outlook Web App, you get the following error: “The file <filename> is being used by another program and can’t be attached. Please close it and try again.” Solution Reset Safari.
“One or more previous installations require you to restart your system…” when installing Dragon 11.5
Problem When you attempt to install Dragon Naturally Speaking 11.5, it says it needs to install Visual C++ 9.0 Runtime for Dragon. While attempting to install, you get the following message: Despite restarting this message still appears and you cannot go further installing Dragon. Solution You need to manually repair VCRuntime 9.0 C++: Click Start… Continue reading “One or more previous installations require you to restart your system…” when installing Dragon 11.5
Not all items are exporting from Inspiration 9
Problem After exporting items from Inspiration, not all items are showing (such as notes, for example). Cause Inspiration will not export locked items. Solution While it’s useful to lock items to prevent them moving around the page and prevent formatting changing, these items will not be exported from Inspiration. Click on a blank portion of… Continue reading Not all items are exporting from Inspiration 9
Olympus Dictaphone not detected in Sonority on Windows
Problem In Sonority, your Olympus Dictaphone is not detected despite it being plugged in and showing as a drive on your computer. Cause The Olympus DVR Service is not running. Solution Press the Windows key + R to bring up the Run dialog. Type services.msc and press Enter. If prompted, click Continue or Yes to… Continue reading Olympus Dictaphone not detected in Sonority on Windows