Problem When trying to open a PDF file in Thunderbird you get the message “you must first accept the licence agreement”. Normally you will have agreed to this when you first started Adobe Reader after installing it. Cause The Plug-in for Adobe Reader has not detected that the license agreement has been accepted. Solution In… Continue reading Adobe Reader asking to accept licence agreement in Thunderbird
Tag: adobe
“Licensing for this product has stopped working”
Problem When you run your Adobe product, you get the following error: Licensing for this product has stopped working “This product has encountered a problem which requires that you restart your computer before it can be launched.” The message may also state Error 148:3 or Error 150:30. Solution Follow the instructions linked below: Windows Mac
Pan/Scroll Spacebar shortcut not working in Photoshop
Problem When using Adobe Photoshop, holding down spacebar doesn’t toggle the hand tool to pan and scroll canvas. Cause Some programs can conflict with this shortcut with the main candidates being web browsers such as Google Chrome and Mozilla Firefox or your OS accessibility settings. Solution Close down other open programs starting with your web… Continue reading Pan/Scroll Spacebar shortcut not working in Photoshop
Adobe CS apps missing menus and unable to update
Problem When opening Adobe Illustrator CS5.5 or Adobe InDesign CS5.5, only the bar is visible at the top. Panels are missing and the Window menu is missing the panels option (see image). Also, when updating it states an error saying that the path cannot be found. Cause The Illustrator or InDesign .app file was moved… Continue reading Adobe CS apps missing menus and unable to update
Problems using Adobe CS on Mac OS X Lion
Problem You may experience any of the following when using Adobe Creative Suite products on Mac OS X Lion: Unable to run the software Some Features are missing or don’t function correctly Applications freeze, crash or quit unexpectedly Cause Adobe Creative Suite applications require Java to be installed which does not come with Lion unlike… Continue reading Problems using Adobe CS on Mac OS X Lion