Problem You open any file and want to scan and convert the text document to a audio file but get the following error: “The current file name is inaccessible, a file of that name may currently be in use, please use another filename or close the file is use and try again” Cause The configuartion settings… Continue reading “The current file name is inaccessible” when using Speech Maker
Texthelp Read & Write Gold 4 and under is not supported with Mountain Lion. If you upgrade you will have to purchase version 5 for it to be functional again. Problem When updating to Mountain Lion on Apple MAC, Read & Write version 4 (and under) either will not install, load if installed before the… Continue reading Texthelp Read & Write 4 will not work with Mountain Lion.
Problem When selecting text in Read & Write Gold 5 for Mac and clicking the “Speech Maker” icon, you select the options but nothing happens. Solution Uninstall Texthelp Read & Write Gold. Go to your User Library folder. There will be a folder called “Application Support”. Open this folder and locate the folder called “Texthelp”.… Continue reading Nothing happens when selecting Speech Maker options
Problem When running the installer for Texthelp’s Read & Write, you get a message on the screen Reading “Fatal Error”, “The installer terminated unexpectedly”. Cause An installation of McAfee (any product) may have left files on the computer that is interrupting the installer. Solution Using the following removal tool followed by a restart of the… Continue reading Texthelp Read & Write Gold “Fatal Error” on install
For problems running Texthelp Read & Write 4 for Mac, please try the following troubleshooting steps: Reinstall from the disc. Download and install updates in this order: Read&Write 4 GOLD 4.28 Update.dmg Read&Write 4 GOLD 4.32 Update.dmg Delete related preference files: Go to your User Library. Open the Preferences folder. Delete the “Read&Write 4 Gold… Continue reading Troubleshooting Read & Write 4 Gold for Mac