Recycle Bin missing on Desktop

This article applies to Windows Vista but may also apply to newer versions of Windows. Problem The Recycle bin is missing from the Desktop. Solution To restore the Recycle Bin icon: Right click on the Desktop and click Personalize. On the left, click Change desktop icons. If the Recycle Bin checkbox is unchecked, then check… Continue reading Recycle Bin missing on Desktop

.docx files download as zip files in Outlook Web Access

Problem When you download a .docx file from your email inbox which is powered by Outlook Web Access, the file downloads as a .zip file. Cause This is due to the web server configuration (which would need to be changed) where the mailserver is based, this occours in Outlook Web Accesss. Solution Contact  the email administrator.

Kaspersky blocking Javascript on some webpages

Problem Whilst browsing certain websites, clicking on some functions will result in an error (shown in a bottom corner in Internet Explorer). Cause This is often caused by javascript files which contain the word “popup” which results in Kaspersky blocking them. Solution Right click the Kaspersky system tray icon and click Settings. Click on Anti-Banner and uncheck… Continue reading Kaspersky blocking Javascript on some webpages

Printer won’t delete from Control Panel

Problem When you attempt to delete a printer from the Control Panel it may just halt on the message: ‘Deleting’ or ‘Deleting – Offline’. Cause There are still documents left in the print queue. Solution Right click on the Printer and click ‘Cancel All Documents’.