Problem When typing in the Google search bar it moves from the middle to the top. Cause This is a known bug when Google Instant is being used. Solution On Internet Explorer: Click on the cog on the left side and select search settings. Select the option “never show instant results” and click save settings.
Month: October 2012
Kaspersky Anti-Virus databases not updating
Problem The Kaspersky database will not update. Solution You will have to update to the next version of the software. The following link is to the end of life products. Please see the following link for your product and it’s support lifespan: http://support.kaspersky.com/support/support_table#home Unfortunately it can be very difficult to find the next version which… Continue reading Kaspersky Anti-Virus databases not updating
Dragon Dictate fails to register with system error code
Problem You see this error followed by your activation code (as see with x’s below) when trying to register your Dragon Dictate software: Cause This is because the software registration files have become corrupt or were not installed correctly. Solution This can be fixed by moving the software already installed into the Trash and re-installing… Continue reading Dragon Dictate fails to register with system error code
Mac not recognising the Microtek XT3300 scanner
Problem When plugging in the Microtek XT3300 scanner, it is not recognised by the Mac. Solution Download Scan Potter application for Snow Leopard or Lion: Install the Application Restart your machine. Open up Applications folder and find Scan Potter. Use Scan Potter to preform scans as normal. With these drivers for Mac and this scanner,… Continue reading Mac not recognising the Microtek XT3300 scanner
Windows Aero theme causing compatibility issues or slow performance with an application
Problem You may be getting slower performance from your machine, or may have compatibility problems between Windows Aero theme and an application that you are running. Cause This theme uses more resources on your machine which can slow it downs as well as settings that may cause the incompatibility issues. Solution You can edit the… Continue reading Windows Aero theme causing compatibility issues or slow performance with an application