Problem Your Mac, running (OSX 10.5 Leopard) is running slow when you have Intego VirusBarrier X5 installed. Solution It is recommended that you upgrade to VirusBarrier X6 or use a different antivirus as there seems to be a fault in X5 that takes up a lot of the RAM. To see if you are affected… Continue reading Mac running slow with Intego VirusBarrier X5 installed
The VirusBarrier X6 Daemon is not running.
Problem When you start your Mac you get a message appear stating: “Waiting for Mac OS X initialization to complete”. After a while, a new message appears with the following error: The VirusBarrier X6 Daemon is not running. “It must be running for VirusBarrier X6 to work correctly. You may need to restart your Macintosh.”… Continue reading The VirusBarrier X6 Daemon is not running.
NetUpdate asking for email and password
Problem Shortly after installing Intego VirusBarrier or whenever NetUpdate attempts to run you get the following message: “Your email or password is not set in the NetUpdate preferences. They must be set so NetUpdate can check for new or updated Intego software. Would you like to open the NetUpdate preference pane and set them?” Solution… Continue reading NetUpdate asking for email and password
Time Machine freezes when Intego VirusBarrier is installed
Problem Whilst Intego VirusBarrier is installed, using the Time Machine application causes it to freeze. Solution Open Intego VirusBarrier. In the top left of the screen (next to the apple) click Intego VirusBarrier, then Preferences. If Preferences is greyed out then click ‘Check Now’ in the top right of the program and download all updates.… Continue reading Time Machine freezes when Intego VirusBarrier is installed
NetUpdate says your subscription has expired
Problem NetUpdate won’t let you install any updates and shows an exclamation mark next to some items stating your Intego subscription has expired when it hasn’t. Solution Open VirusBarrier X6 (or whatever version you are using). Click VirusBarrier X6 in the top left and click De-Authorize this computer. It will ask you if you are sure. Confirm… Continue reading NetUpdate says your subscription has expired