NetUpdate asking for email and password

Problem Shortly after installing Intego VirusBarrier or whenever NetUpdate attempts to run you get the following message:  “Your email or password is not set in the NetUpdate preferences. They must be set so NetUpdate can check for new or updated Intego software. Would you like to open the NetUpdate preference pane and set them?” Solution… Continue reading NetUpdate asking for email and password

"No Pages Found" when printing

Problem You attempt to print something on your Mac but it displays the error “No Pages Found” even when there is plenty of paper in the printer. Solution Reset printing system.

Reset Printing System

Resetting the printing system can help troubleshoot problems using a printer on your Mac. Click the Apple icon in the top left. Click System Preferences. Click on Print & Fax. Right click or Ctrl+Click on the left column where the printers are listed and click Reset printing service. This will delete any printers and jobs… Continue reading Reset Printing System

Can’t connect to wireless network on Mac

Problem Your Mac is unable to connect to a wireless network. Other computers near you may be able to connect. You may also be able to connect by running Windows using Boot Camp. Solution Assuming you have made standard checks like trying with another computer and restarting your router, try the following: Go to your… Continue reading Can’t connect to wireless network on Mac

Problems using ClaroRead with Word 2011

Problem You may experience several problems using ClaroRead for Mac in Microsoft Word 2011 such as it not highlighting text properly or following which page it is reading. Another problem that has been recognsied is it not detecting any homophones. Solution There is a patch available from Claro Software. You need to request it by… Continue reading Problems using ClaroRead with Word 2011