Problem When you try to scan from ReadIris, the program exits. Solution Close all programs. Go to your home folder. From there, go to Library/Preferences/ and move the ‘ReadIris 11 Prefs’ folder to the Trash. Then try scanning again.
Tag: Mac
MacBook shows multi-coloured lines on the screen
Problem You see multiple coloured lines going across the screen of your MacBook. Solution This indicates a hardware fault with the graphics card and requires repair. It may also be worth nothing if the problem is active when the charger is unplugged and when it is plugged in as some models have 2 graphics cards,… Continue reading MacBook shows multi-coloured lines on the screen
.docx files download as zip files in Outlook Web Access
Problem When you download a .docx file from your email inbox which is powered by Outlook Web Access, the file downloads as a .zip file. Cause This is due to the web server configuration (which would need to be changed) where the mailserver is based, this occours in Outlook Web Accesss. Solution Contact the email administrator.
Adobe CS3 quits after activation
Problem Every time you run a CS3 application, it asks for activation. Upon successful activation, the program just quits. Solution Make sure all CS3 applications have been closed properly. Go to your home folder and remove the following folder: ~/Library/Preferences/FLEXnet Publisher/FLEXnet
Scanner not detected in ReadIris 12
This fix was used whilst troubleshooting an OpticBook 3600 scanner but should work for problems with other scanners. Go to the Applications folder. Open the Readiris folder. Ctrl + Click on the Readiris 12 application and select Get Info. Check the box for 32 Bit Mode. Close this window and launch ReadIris. Go to the… Continue reading Scanner not detected in ReadIris 12