NetUpdate asking for email and password

Problem Shortly after installing Intego VirusBarrier or whenever NetUpdate attempts to run you get the following message:  “Your email or password is not set in the NetUpdate preferences. They must be set so NetUpdate can check for new or updated Intego software. Would you like to open the NetUpdate preference pane and set them?” Solution… Continue reading NetUpdate asking for email and password

Problems using ClaroRead with Word 2011

Problem You may experience several problems using ClaroRead for Mac in Microsoft Word 2011 such as it not highlighting text properly or following which page it is reading. Another problem that has been recognsied is it not detecting any homophones. Solution There is a patch available from Claro Software. You need to request it by… Continue reading Problems using ClaroRead with Word 2011

Windows keeps restarting and configuring updates

Problem When the computer starts it gets stuck on the message “Configuring Updates 3 of 3 – 0% Complete” and restarts back to the message. Solution Run System Restore from your Windows CD or DVD. This may vary depending on your manufacturer but the option can be done on the original Windows disc by booting… Continue reading Windows keeps restarting and configuring updates

You do not have appropriate access privledges to install Mac Updates

Problem When installing updates from Software Update you get the error: “The update [Name of Update] can’t be saved. You do not have the appropriate access privileges.” Solution Repair Disk Permissions. If this doesn’t work then: Quit Software Update. Go to your system hard drive (usually Macintosh HD). Go to the Library folder. Move the… Continue reading You do not have appropriate access privledges to install Mac Updates

Windows Update Errors

Sometimes when trying to update you may encounter one of many errors. To attempt to fix this, run the System Update Readiness Tool to fix inconsistency with Updates. Download Links: Windows Vista 32 bit / 64 bit Windows 7 32 bit / 64 bit This can potentially resolve problems with the following errors: Code Error Description 0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. 0x8007000D ERROR_INVALID_DATA The data is… Continue reading Windows Update Errors