“One or more previous installations require you to restart your system…” when installing Dragon 11.5

Problem When you attempt to install Dragon Naturally Speaking 11.5, it says it needs to install Visual C++ 9.0 Runtime for Dragon. While attempting to install, you get the following message: Despite restarting this message still appears and you cannot go further installing Dragon. Solution You need to manually repair VCRuntime 9.0 C++: Click Start… Continue reading “One or more previous installations require you to restart your system…” when installing Dragon 11.5

Not all items are exporting from Inspiration 9

Problem After exporting items from Inspiration, not all items are showing (such as notes, for example). Cause Inspiration will not export locked items. Solution While it’s useful to lock items to prevent them moving around the page and prevent formatting changing, these items will not be exported from Inspiration. Click on a blank portion of… Continue reading Not all items are exporting from Inspiration 9

Olympus Dictaphone not detected in Sonority on Windows

Problem In Sonority, your Olympus Dictaphone is not detected despite it being plugged in and showing as a drive on your computer. Cause The Olympus DVR Service is not running. Solution Press the Windows key + R to bring up the Run dialog. Type services.msc and press Enter. If prompted, click Continue or Yes to… Continue reading Olympus Dictaphone not detected in Sonority on Windows

Blank Print Preview in Internet Explorer

Problem When you bring up the Print Preview in Internet Explorer, you just get a blank page with some text at the bottom. You may also have problems printing. Cause Integrity settings are not set correctly for a specific folder or Protected Mode may be preventing the page from being displayed. Solution Press the Windows… Continue reading Blank Print Preview in Internet Explorer