Livescribe Sky wifi smartpen will not record audio.

Problem Livescribe Sky wifi smartpen is not recording audio. Cause The Livescribe pen uses graphic images on a Livescribe notebook as control buttons but all graphic buttons except the record function are working. This may require a firmware update. Solution 1. Plug in your Livescribe wifi pen using the USB cable. 2. Run Livescribe Helper (or install it… Continue reading Livescribe Sky wifi smartpen will not record audio.

Unrecognized device as USB hub plugged into computer.

Problem Upon connecting a USB hub to the Computer it doesn’t connect and devices connected to the hub will not connect either. Cause The driver set used by the device has not successfully connected the USB hub and cannot process any requests. Solution At this point you have to manually re-address the drivers for the… Continue reading Unrecognized device as USB hub plugged into computer.

Error when exporting from Texthelp Read & Write 11 fact folder into Microsoft Word

Problem When trying to export to Microsoft Word from the Texthelp Read & Write 11 fact folder you receive an error message stating that Microsoft Office is not setup or may not be activated. Solution Right click on the Read & Write shortcut on your desktop and go to ‘Properties’. Within the ‘Properties’ window, click on… Continue reading Error when exporting from Texthelp Read & Write 11 fact folder into Microsoft Word

How to save, export, and import Dragon user profiles

Steps for Dragon NaturallySpeaking 11 and 12: To save your user files: From the DragonBar, click the “Profile” button. Select the “Save User Profile” option. To export a user: From the DragonBar, click the “Profile” button. Select the “Manager User Profiles” option. Select a user listed in the “Manage User Profiles” dialog Click the “Advanced”… Continue reading How to save, export, and import Dragon user profiles

Error 2503 and 2502 when installing/uninstalling on Windows 8

Problem When you attempt to install or uninstall a program on Windows 8, you may get the following errors:     The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The installer has encountered an unexpected error installing this package. This… Continue reading Error 2503 and 2502 when installing/uninstalling on Windows 8