Tag: Windows

Claro Read won’t read from the cursor in Microsoft Word

Problem When you place the cursor in Word and press play Claro will not read the live text and instead reverts to reading whatever was previously on the clipboard. Cause This issue is to do with the two programs operating on different permissions levels and/or may relate to problems with the Microsoft Office Word installation,… Continue reading Claro Read won’t read from the cursor in Microsoft Word

How to Backup and Restore Microsoft Office 2010/2013 Custom Dictionary

Problem You need to run a recovery or reinstall Microsoft Windows but don’t want to lose your Microsoft Office custom dictionary. Solution You can backup the custom dictionary very easily by following these steps: Copy this address to your clipboard(highlight and Ctrl+C). C:\Users\%username%\AppData\Roaming\Microsoft\UProof Hold the Windows key and press the letter “R”. Paste(Ctrl+V) the address into… Continue reading How to Backup and Restore Microsoft Office 2010/2013 Custom Dictionary

Windows 8 Freeze on start screen / menu when searching

Problem In Windows 8 you bring up the start screen you are able to click on any tile, however if you start to type to search the start screen your system freezes. Cause Windows Search service failed to start correctly. this service is used by windows to index (organise) all of your files. when it… Continue reading Windows 8 Freeze on start screen / menu when searching

Microsoft Office 2013 Word & Excel crashing

Problem When trying to open Microsoft Word or Microsoft Excel they crash. Cause This is caused by ABBYY FineReader and will display as “BEX” information after an error log in the event viewer(do not worry if you don’t know what this means just continue to the solution). ABBYY FineReader has a “COM Add-in” for Microsoft Word &… Continue reading Microsoft Office 2013 Word & Excel crashing