ClaroRead problems scanning to Word

Problem When scanning from ClaroRead to Word, you experience one of the following: Microsoft Word doesn’t open Microsoft Word does open, but ClaroRead will not read the text. Solution Reset Claro AppData¬†and¬†try scanning again.

Problem with MP270 not scanning

Problem When trying to scan using the MP270 on Mac OS X, nothing happens or the program closes. Solution Download and install the latest version of MP Navigator EX. Run the MP Navigator EX application to test the scan, then try scanning in the program you originally experienced the error in.