Problem A program called “Security Tool” appears on your computer which supposedly scans for viruses and tells you that your computer is infected. It asks for you to purchase the program in order to remove the infection. Your desktop background may have been changed and you are unable to run applications. Security Tool is actually a… Continue reading Remove the Security Tool Virus
Tag: virus
Time Machine freezes when Intego VirusBarrier is installed
Problem Whilst Intego VirusBarrier is installed, using the Time Machine application causes it to freeze. Solution Open Intego VirusBarrier. In the top left of the screen (next to the apple) click Intego VirusBarrier, then Preferences. If Preferences is greyed out then click ‘Check Now’ in the top right of the program and download all updates.… Continue reading Time Machine freezes when Intego VirusBarrier is installed
NetUpdate says your subscription has expired
Problem NetUpdate won’t let you install any updates and shows an exclamation mark next to some items stating your Intego subscription has expired when it hasn’t. Solution Open VirusBarrier X6 (or whatever version you are using). Click VirusBarrier X6 in the top left and click De-Authorize this computer. It will ask you if you are sure. Confirm… Continue reading NetUpdate says your subscription has expired
Remove Spyware / Malware / Rogues
This can be useful if your computer insists you have trojans and keeps nagging you with messages to buy a product to remove them. The program Malwarebytes AntiMalware is able to remove unwanted rogue program with a Quick Scan. Download and install the Malwarebytes AntiMalware application. Start the program. It should Update by itself. To speed up… Continue reading Remove Spyware / Malware / Rogues
Clicking search results takes you to different pages
Problem When you click on search results on websites like Google, you are taken to a completely different website. It may also get alerts that are not from your anti-virus program saying that you have viruses. Solution Run a Spyware scan and restart the computer. If the problem persists, then check your DNS settings by… Continue reading Clicking search results takes you to different pages