Scanning in Read & Write Gold produces a blank page

Problem When you scan in Texthelp Read & Write Gold, rather than the actual document being scanned it is just a blank page. Solution On the Texthelp toolbar, click the dropdown next to the Scanner button. Click Scanning Options. Uncheck the “Hide the scanner configuration dialogs” box. Click OK.

ClaroRead Plus on Mac does nothing when asked to Scan

Problem When scanning in ClaroRead (with ReadIris), nothing seems to happen. Solution After clicking the scan button, check to see if the ReadIris icon is open in the dock. Click on the ReadIris icon to bring up the window/open it and it may ask you for a serial number. If it does, put in your… Continue reading ClaroRead Plus on Mac does nothing when asked to Scan

Scan in higher than 600dpi in MP Navigator

Problem You are unable to change the DPI setting in MP Navigator to higher than 600 on your Mac. Solution Open MP Navigator. Click Scan and when presented with the scan options, check the box that says ‘Use the scanner driver’, then click the green button saying ‘Open Scanner Driver’. ┬áIn the new window, click… Continue reading Scan in higher than 600dpi in MP Navigator